REFUND POLICY

Last Updated: January 2026

Digital Products

Project NexGen delivers digital products (video lessons, downloadable guides, and handouts). Due to the nature of digital products, all sales are final once access is granted.

Before You Purchase

We encourage you to:

Download our free sample lesson to experience the content
Review curriculum details on our website
Contact us with questions before purchasing
Schedule a demo call if you'd like a walkthrough

Satisfaction Guarantee

If you're unsatisfied with your purchase within the first 14 days, contact us at support@projectnexgen.com. We'll work with you to resolve concerns, which may include:

Additional implementation support
Extended access or account adjustments
Partial or full refund at our discretion

Subscription Cancellations

Monthly Subscriptions:

Cancel anytime by contacting hello@projectnexgen.com
Access continues through the end of your paid period
No partial refunds for unused time after 14-day window

Annual Subscriptions:

12-month minimum commitment required
After 12 months, cancel with 30 days' notice
Access continues through the end of the current billing period

How to Request a Refund

Email hello@projectnexgen.com with:

Your organization name
Purchase date
Reason for refund request

We respond within 2 business days.

Renewals

Subscriptions renew automatically. To prevent renewal charges:

Cancel at least 30 days before the renewal date
Contact hello@projectnexgen.com to cancel

Contact
Questions about refunds?
Email: hello@projectnexgen.com